Selected engagements
Over 15 years of financial crime work across global banks, payment platforms, crypto exchanges, and fintech scale-ups: the problems we were brought in to solve, and what changed as a result.
Work that holds up
A selection of engagements, drawn from Phil's career leading and advising financial crime functions.
Singapore fintech
End-to-end KYC remediation under licence conditions
Delivered a KYC uplift for a Singapore fintech: mapping obligations back to specific licence conditions before touching a record, then executing a contact strategy built for response, not just for coverage. Optimising channel, timing, and messaging lifted customer response rates and brought the programme to a defensible close.
OKX
Global compliance operations at scale
As Global Head of Compliance Operations, led 300+ FTEs across six countries and four functions (CDD covering KYC and KYB, transaction monitoring, sanctions, and learning, development & quality assurance), with a data-driven performance culture and a global location strategy.
Adyen
Enabling regional growth through risk-based onboarding
As Regional Head of CDD & KYC for APAC, led onboarding, underwriting, customer risk review and KYC operations, partnering across compliance, commercial, product and legal to unlock new payment flows and industry verticals without compromising risk standards.
Stripe
Founding APAC AML and a faster SAR operating model
Founding member of Stripe's APAC AML team (hire #3) and Deputy MLRO, covering regulatory engagement, product risk reviews, STR filing and transaction-monitoring tuning. Delivered a target operating model that sharpened SAR quality and speed.
A leading SE Asian bank
Agentic AI solution for AML compliance
Led functional business-analysis workstreams for an Agentic AI FinCrime solution: requirements gathering, functional specification, build and test management, and defect resolution, while acting as regulatory SME on Source-of-Wealth and transaction-monitoring use cases.
Payments firms (MAS)
Independent AML framework reviews for licence applicants
Delivered multiple independent AML framework assessments for financial-services firms seeking Singapore payment and insurance licences under the PSA, SFA, Insurance Act and FSMA, mapping requirements to obligations and readying programmes for MAS scrutiny.
A Tier 1 global bank
Customer risk model across a 10M+ client base
Designed and built a Customer Risk Assessment model to risk-rate an entire global retail base of 10+ million clients and quantify group exposure to financial crime, aligned to the bank's wider risk appetite, global risk assessment and operational risk frameworks.
A Nordic bank
Digital ID&V vendor selection for 10.6M customers
Technology programme lead within a global KYC programme, introducing automated digital ID&V across a 10.6 million customer base. Led an international team assessing 40+ vendors: defining requirements, horizon-scanning the market, and building the scorecard that drove the decision.